privacy policy

We take your privacy seriously and will only use your information to administer your account and provide the information and services you have requested from us. We will be the controller of your personal data provided to us in accordance with the following privacy policy.

Our services are not targeted towards children. Users are notified that the collection of personal information volunteered by children under the age of 16, on discovery by us, shall be immediately erased; such information is not used for any purpose nor disclosed to any third parties except as required by law.

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you to provide a service or carry out a transaction that you have requested such as receiving information about Istropic products, installation and services, signing up for an event or training, or when purchasing or using Isotropic products and services. The personal information we collect may include your name, customer identification number, title, company or organization name, work e-mail, work phone, fax number, work or home address, web address, information about your job function, information about your company, credit card information, marketing preferences, and login password. The site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the date and time you access the site, the pages that you access while at the site, and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the site. We may also collect information about your hardware and software in order to provide a requested service.

We may use cookies on this site and other tracking technologies. A cookie is a small text file that is placed on your hard disk by a Web page server and cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content and eases site navigation. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other Web sites you visit. We may also analyze information that does not contain personal information for trends and statistics or to provide services to you.

The personal information collected will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. This may include transfer of your personal information to Isotropic’s subsidiaries and third-party service providers to help us deliver, install and service products, information, and services. We may also use personal information to provide you with more effective customer service (including critical updates and notifications about the product or service that you are using), to improve the site and any related products or services, to make the site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the site to your particular preference or interests. Additionally, with your permission, we may send information to you about other Isotropic products and services. We do not intend to transfer personal information without your consent to third parties who are not bound to act on our behalf. However, we may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the law or comply with legal process, (b) protect and defend our rights or property, or (c) act in urgent circumstances to protect the personal safety of employees or agents, users of our products or services, or members of the public. Personal information collected on the site may be stored and processed in the United States or any other country in which Isotropic or its affiliates, subsidiaries or agents maintain facilities, and by using the site, you consent to any such transfer of information outside of your country.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Security measures are in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. Your personal data is limited to employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

You will be notified of any suspected personal data breach consistent with applicable law.

The site may contain links to other sites that are not operated by us. Neither Isotropic nor its affiliates are responsible for the content or privacy policies of those sites and our online privacy policy does not apply to them. Such sites may collect information from you, either through cookies or otherwise. Neither Isotropic nor its affiliates are responsible for the content or privacy policies of any site that links to our site.

Any questions or concerns with this policy or its effects, as well as updating personal information, can be directed to:

Isotropic Networks, Inc.
2492 Crest Drive
Lake Geneva, WI 53147

Email address:

Isotropic reserves the right to alter this privacy policy. If this privacy policy is altered, changes will be posted on this page so that users are always aware of what information Isotropic collects, how that information is used and under what circumstances it is disclosed. We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this policy and any updates.

This policy version was last updated January 2022.